Shipping & Returns

Shipping:

We offer free worldwide shipping! All jewellery is handmade to order, so please expect up to 4 weeks for your order to be dispatched. Apparel ships out within 3 business days. All orders are shipped from Denmark using Post Nord and should take an estimated 3-21 days to arrive depending on where you are in the world. Please allow for longer shipping time in some cases, i.e. if the package goes through customs in the destination country. 

 

Return and refund policy:

Returns are offered for up to 14 days after you have received your item. We do not issue refunds.

Returns are available only if the product arrives either damaged, a size different than the one ordered or if you receive the wrong item. We do not offer returns on custom orders. Also, please note that due to hygiene we do not offer returns on earrings.

In order to be eligible for a return, the item received must be in new and unworn condition – the same as when you received it. When returning your item, you can exchange it for a product of equal value. If you wish to return your item, please contact us through the contact page.